Privacy Policy

Your privacy matters to us. This page explains how we collect, use, store and protect your personal information, and outlines your rights under UK data protection law. We are committed to handling your data transparently, securely and responsibly whenever you interact with EducationScape.

Privacy Policy

  • Last updated 1 January 2026
  • Effective date 1 January 2026

This Privacy Policy explains how EducationScape Ltd, Old Rectory, South Kilvington, Thirsk, North Yorkshire YO7 2NL, United Kingdom, collects, uses, stores and protects personal data.

Contact details

Email info@educationscape.com

Website https://www.educationscape.com

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect once published. We recommend reviewing this policy periodically.

Information we collect

We may collect and process the following categories of personal data:

  • Name
  • Email address
  • Telephone or mobile number
  • Work address and organisation
  • Social media profile information where voluntarily provided
  • Payment and billing information
  • Correspondence and enquiry details
  • Feedback and survey responses

We do not intentionally collect special category data unless it is explicitly provided and necessary for a specific service.

How we use your information

We use personal data for the following purposes:

  • Responding to enquiries and providing information
  • Managing relationships, accounts, and contracts
  • Processing payments and financial transactions
  • Marketing and promotional communications where permitted
  • Event registration and administration
  • Customer feedback and testimonials where consent has been given
  • Website security, performance, and analytics
  • Compliance with legal and regulatory obligations
  • Dispute resolution and enforcement of terms and conditions
  • Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Consent, where you have given clear permission
  • Contract, where processing is necessary to deliver services
  • Legal obligation, where required by law
  • Legitimate interests, where processing is necessary for business operations and does not override your rights
  • Where consent is used, it may be withdrawn at any time.

Marketing communications

You may receive marketing communications from us where you have opted in or where we have a legitimate interest and are permitted by law. You can opt out at any time by using the unsubscribe link or by contacting us.

Cookies and tracking technologies

Our website uses cookies and similar technologies to improve functionality, analyse usage, and support marketing activities. Where required, cookies are only placed with your consent. Full details are provided in our Cookies Policy.

How we share your information

We may share personal data with trusted third parties where necessary, including:

  • Technology and hosting providers
  • Payment processors
  • Analytics and marketing platforms
  • Professional advisers such as legal and accounting services
  • Event partners or sponsors where relevant and disclosed

All third parties are required to process data securely and only for specified purposes.

We may also disclose personal data where required by law, regulatory authorities, or in connection with business restructuring, merger, or acquisition.

International data transfers

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods typically range from 90 days to six years depending on legal, financial, and operational requirements. Anonymised and aggregated data may be retained indefinitely.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of data where applicable
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office

Requests can be made by contacting info@educationscape.com. We will respond in accordance with legal timeframes.

Children’s data

Our services are intended for professionals and organisations. We do not knowingly collect personal data from children without appropriate authority or consent.

Automated decision making

We do not carry out automated decision making that produces legal or similarly significant effects.

Security

We implement appropriate technical and organisational measures to protect personal data. While we take reasonable steps to safeguard information, no system can be guaranteed to be completely secure.

Complaints and data protection contact

If you have concerns about how your data is handled, please contact:

EducationScape Ltd

Email info@educationscape.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office at ico.org.uk.